Kia’s Guaranteed Roadside Assistance

Roadside Assistance

Available 24 hours a day, 7 days a week

As a valued Kitchener Kia owner you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialling:

1-866-444-KIA1 (5421)

Kia Motors America Customer Experience

1-800-333-4KIA (4542)

For Roadside Assistance in the US, press 1

Our Extra Care Roadside Assistance Program coverage includes:

• 5-year / 100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
• 5-year / 100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
• 1-year / 20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.
• 8-year / 130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.
• 5 year / unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
• 8-year / 160,000 km Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components

Kia's Roadside Assistance claim reimbursement requests should be submitted to the following address:

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll-free at 1-877-542-2886 or visit our Contact Kia webpage.