Roadside Assistance
Available 24 hours a day, 7 days a week
As a valued Kitchener Kia owner you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialling:
1-866-444-KIA1 (5421)
Kia Motors America Customer Experience
1-800-333-4KIA (4542)
For Roadside Assistance in the US, press 1
Our Extra Care Roadside Assistance Program coverage includes:
- 5-year / 100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
- 5-year / 100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
- 1-year / 20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.
- 8-year / 130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.
- 5 year / unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
- 8-year / 160,000 km Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components
Kia's Roadside Assistance claim reimbursement requests should be submitted to the following address:
Kia Roadside Assistance
Attention: Claims Department
P.O. Box 190
Richmond Hill, ONL4B 4R5
For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll-free at 1-877-542-2886 or visit our Contact Kia webpage.